Page 1 of hard drive not found - sata Maxtor 500GB

What to do.drive spins up but cant be seen in bios or in windows.
lots of data on here. cos its less than 1 year old do u think maxtor/seagate will do a free data recovery??

sounds daft but turn off pc unplug hard drive, plug in hard drive, switch on again. Is it the only hard drive in the system? can others be seen?

Also try switching the SATA port its connected to (just to be sure).

It does depend on the cause of the failure, but its quite unlikely that the manufacturer would pay for data recovery (exception here though).

They (the manufacturers) all say you should back up important files and not rely on a single drive. Small comfort I know, but its advice everyone should listen to.

"Build a man a fire, and he`ll be warm for a day. Set a man on fire, and he`ll be warm for the rest of his life."
-Terry Pratchett.

This item was edited on Thursday, 29th January 2009, 19:17

ive got 2 sata ports on my mobo and tried them both. unfortunately ive got the maxtor diamond 22 500gb thats affected by the firmware failure. just my luck >:(
if i cant see the drive in the pc`s bios - would purchasing a drive enclosure help - and use usb to connect to pc?

if u guys think that`ll help [the enclosure] i`ll buy one n try it.
thanks

Putting it in a drive enclosure won`t help.

If its one affected by the firmware update, aren`t they (Seagate/Maxtor) paying for data recovery anyway?

"Build a man a fire, and he`ll be warm for a day. Set a man on fire, and he`ll be warm for the rest of his life."
-Terry Pratchett.

I take it u r trying to get it to work on a newish pc as dont some old versions of windows not recognise big hard drives? :/



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yeah my pc has win xp so thats no prom. i think older systems are limited to 137bg.